Terms & Conditions
Welcome to IMatrix Digital Pte Ltd! By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully, and if you disagree with any part, do not use our services.
1. Definitions
“IMatrix Digital,” “we,” “our,” “us” refers to IMatrix Digital Pte Ltd, registered in Singapore, offering digital marketing and web hosting services.
“Client,” “you,” “your” refers to any person or organization using our services.
“Services” refers to all digital marketing, web hosting, and other related services provided by IMatrix Digital.
2. Acceptance of Terms
By engaging IMatrix Digital Pte Ltd for services, you accept these Terms and Conditions, which form a binding agreement between you and IMatrix Digital.
3. Services Offered
Digital Marketing Services: Including but not limited to SEO, PPC, content marketing, email marketing, social media management, and analytics.
Web Hosting Services: Providing shared, dedicated, and managed hosting solutions, domain registration, SSL certificates, and related support services.
4. Client Obligations
Accurate Information: You agree to provide accurate, current, and complete information as required for the provision of our services.
Compliance: You are responsible for ensuring that your use of our services complies with all applicable laws and regulations.
Content Responsibility: You are solely responsible for the content hosted on our servers and its compliance with any relevant laws.
5. Payment Terms
Billing: All services are billed on a annual basis, with payment due [before the start of each billing period or upon receipt of invoice].
Late Payments: Late payments may result in suspension or termination of services. IMatrix Digital reserves the right to charge late fees on overdue accounts.
Refund Policy: Payments for services are non-refundable unless stated otherwise.
6. Web Hosting Policies
Usage Limits: Web hosting services are subject to fair use policies. Excessive usage that negatively impacts our servers or other clients may result in account suspension or additional charges.
Backups and Data: IMatrix Digital may perform regular backups, but it is the client’s responsibility to maintain copies of all hosted data.
Prohibited Use: You agree not to use our hosting services for any illegal or abusive activities, including spam, phishing, copyright infringement, or malware distribution.
7. Intellectual Property
Ownership: All content created by IMatrix Digital, including website design, written content, and marketing materials, remains our intellectual property until full payment has been received.
Client Materials: You retain rights to any original content you provide for use in our services.
8. Confidentiality
We value and respect the confidentiality of our clients. Any confidential information shared with IMatrix Digital will not be disclosed to third parties without your consent, except as required by law.
9. Limitation of Liability
IMatrix Digital is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data loss, or business interruption. Our liability to you for any claim arising from these Terms shall not exceed the total fees paid to us for services in the six months preceding the incident.
10. Termination
By Client: You may terminate services at any time by providing written notice. Any prepaid fees will not be refunded.
By IMatrix Digital: We reserve the right to terminate services with immediate effect if there is a violation of these terms, misuse of our services, or non-payment.
11. Amendments
IMatrix Digital reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the new terms.
12. Governing Law
These Terms and Conditions shall be governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.
13. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
IMatrix Digital
Email: [Dpo@imatrix.com.sg]
Phone: [+65 8089 6292]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.