Privacy Policy

Who we are

Welcome to IMatrix Digital! We are committed to protecting your privacy and handling your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our digital marketing and web hosting services. By using our website and services, you consent to the practices described in this policy.

1. Personal Data 
We collect personal data relevant to our service offerings, including:

• Personal Information: Name, contact details (e.g., email address, phone number), billing information, and any other information provided directly by you.
• Usage Data: Information on your interactions with our website, such as IP address, device information, and browsing activity, used to improve your user experience.
• Cookies and Similar Technologies: We may use cookies to enhance user experience and analyze usage patterns.

2. Purposes of Collection, Use, and Disclosure of Personal Data
We collect and use personal data to:

• Provide Services: Fulfill our digital marketing and web hosting services, process payments, and communicate with you.
• Improve Customer Experience: Analyze user behavior to enhance our offerings and user interface.
• Marketing and Promotions: With your consent, we may send you promotional materials and updates. You may opt-out at any time.

3. Disclosure of Personal Data
We respect the confidentiality of your personal data and will not sell it to third parties. We may, however, disclose your information to:

• Service Providers: Trusted third parties who support our business operations (e.g., payment processors, cloud storage providers).
• Legal Obligations: Regulatory authorities or other parties as required by law to comply with legal or regulatory obligations.

4. Data Protection and Retention
Protection: We implement robust security measures to safeguard your personal data against unauthorized access, use, or disclosure.
Retention: Personal data will only be retained for as long as necessary to fulfill the purposes outlined or as required by law. Once no longer needed, it will be securely deleted or anonymized.

5. Your Rights Under PDPA
Under Singapore’s PDPA, you have rights regarding your personal data, including:

• Access and Correction: You may request access to your data and correct any inaccuracies.
• Withdrawal of Consent: You may withdraw consent for the collection, use, or disclosure of your personal data at any time by contacting us, subject to legal and contractual restrictions.
• Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in our messages or contacting us directly.

6. International Transfers of Data
We may transfer your personal data outside of Singapore to trusted third-party vendors. When we do so, we ensure that the data is protected in compliance with the PDPA by applying appropriate safeguards.

7. Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in legal requirements or our practices. All updates will be posted on our website, and significant changes may be communicated to you.

8. Contact Us
For questions, feedback, or concerns about this Privacy Policy or how your personal data is managed, please contact us at:

IMatrix Digital Pte Ltd

Email: [Dpo@imatrix.com.sg]
Phone: [+65 8089 6292]